faqs ( frequently asked questions ) wood letters on wood background

What does home health care mean?

  • Home health care is a broad term that describes a wide variety of skilled health and health-related services provided in a home setting. The care is brought into a person’s home to maintain or restore the person’s health and well-being. Services include Skilled Nursing, Certified Home Health Aide, Physical Therapy, Occupational Therapy, Speech Therapy, Personal Assistance Services (Non-Skilled Attendant Care), and Medical Social Worker. They can also include infusion therapy, respiratory therapy, and nutrition. It is personalized care that reduces the anxiety and stress associated with most forms of health care and allows a maximum amount of freedom for the individual. Most Americans rely on skilled home care to stay out of a hospital, nursing home, or other institutions. Studies have shown that patients frequently heal more quickly at home, and there is very high consumer satisfaction associated with health care delivered in the home.

How do I qualify for home health services?

  • To qualify for skilled home health care, the patient must have a medical necessity that can be provided in the patient’s home and must be ordered by a physician. To qualify, the patient must be “homebound” which means that the patient leaves their home infrequently and is unable to leave their home without considerable and taxing effort.

What payment methods do you accept?

  • Our agency accepts Medicare, Medicaid, Insurance, Private Pay and Self Pay.

Are your staff members qualified for home health care?

  • Yes. All nurses, therapists, aides and medical social workers at Best Shepherd Home Health Services oF Dallas, Inc. are trained, experienced and fully qualified. They are also licensed, bonded and insured.

How long can a patient receive home health care?

  • Generally, individual needs are peculiar. However, the patient receives home health care in a 60-day episode. A Patient is not limited to the number of episodes that he/she can be serviced as long as the patient remains qualified and care is reasonable and medically necessary.